Monday.com Product Review: A Deep Dive Into Its Strengths and Limitations

Table of Contents

Overview

Monday.com is a flexible work operating system (Work OS) that helps teams coordinate projects, workflows, and collaboration on a visually engaging and customizable platform. It is widely adopted across industries such as marketing, software development, HR, and construction.

Key Features

User Interface & Experience (UI/UX) – ⭐⭐⭐⭐⭐ (5/5)

  • Monday.com offers one of the most user-friendly and visually appealing interfaces available.
  • Using drag-and-drop functionality, color-coded boards, and a clean design, it is simple to use and navigate.
  • The system has a minimal learning curve for beginners and is powerful enough to accommodate advanced team members.
  • The iOS and Android mobile apps are quite robust and resemble the usability of the desktop application.

Project & Task Management – ⭐⭐⭐⭐☆ (4/5)

  • Users have the ability to set up multiple views of their board (Kanban, Gantt, Calendar, List, Timeline).
  • It also has an automation function that eliminates manual tasks by performing an action (for example, assigning a task to a team member or reminding a team member of a deadline).
  • There’s a dependencies function that allows tasks to be dependent on one another or linked to other tasks in order to limit bottlenecks in workflows.
  • Cons:
    • There is no built-in time tracking feature.
    • Task prioritization is not as sophisticated as Asana or Jira.

Customization & Flexibility – ⭐⭐⭐⭐⭐ (5/5)

  • There are customizable dashboards to track KPIs, workloads, and progress.
  • You can also create custom workflows to fit your team’s needs using the drag-and-drop automations.
  • The template library is extensive for multiple industries.
  • And custom fields, formulas, and integrations allow for flexibility to meet your needs.

Integrations & Automations – ⭐⭐⭐⭐☆ (4.5/5)

  • Integrates with over 200 tools, such as Slack, Microsoft Teams, Google Drive, Zoom, Salesforce, and Jira.
  • Zapier integration further expands automation flexibility
  • Developers can also use the API for more extensive customization.
  • Cons:
    • Some key integrations are only available with a higher pricing tier.
    • More advanced automations could be challenging for non-tech-savvy users.

Collaboration & Communication – ⭐⭐⭐⭐☆ (4.5/5)

  • Members of your team can comment on tasks, tag users, and share files with each other directly.
  • There is an in-app messaging and notification system for quicker communication with your team in real time.
  • They also have a built-in whiteboard for brainstorming/mind mapping.
  • Cons:
    • No built-in video conferencing (they rely on 3rd party integrations).
    • The chat function is not as advanced as something like Slack or Microsoft Teams.

Performance & Scalability – ⭐⭐⭐⭐☆ (4/5)

  • This software works for both small teams and large enterprises, and everything in between.
  • There is cloud-based infrastructure for minimal downtime.
  • If you’re working with datasets that get extremely large, it can slow down.

Security & Compliance – ⭐⭐⭐⭐⭐ (5/5)

  • The security is for enterprises with ISO 27001:2013, GDPR, and HIPAA compliance.
  • There are advanced role-based permissions with logs of activity.
  • They also have SSO and 2FA for added security.

Pricing & Value – ⭐⭐⭐☆ (3.5/5)

Pricing Tiers (as of 2025):

TierPriceFeatures
Free$0Limited to 2 users
Basic$9 / seat / monthBasic features, no automation and integrations
Standard$12 / seat / monthIncludes automations and integrations, along with timelines
Pro$19 / seat / monthAdvanced reporting, time tracking, and workflow automations
EnterpriseCustom pricingAll of the security/protection controls with audit logs and priority support

Pros:

  • Pricing is affordable for small teams.
  • Starting plan is free for startups.

Cons:

  • Pricing increases quickly for larger teams.
  • Some key features are locked behind more expensive plans, such as automations and integrations.
  • Charges are charged per user, meaning it is more expensive than Trello or ClickUp.

Pros & Cons Summary

✅ Pros:

  • Highly customizable and intuitive UI.
  • More than one view (kanban, Gantt, calendar, etc.).
  • Solid automations and integrations.
  • Good security & compliance.
  • Scales well with any size of business.

❌ Cons:

  • Expensive for larger teams with per user pricing.
  • No built-in time tracking (only with integration).
  • Performance issues with too much data.
  • Advanced features are locked behind more expensive plans.

Final Verdict – ⭐⭐⭐⭐☆ (4.5/5)

Monday.com is a very flexible and powerful project management software that shines when it comes to customization, automation, and usability. It can get pricey, and some additional features are not available unless subscribing to a paid plan, but overall it’s an excellent option for teams looking for a project management application that is built for flexibility and scaling while offering a visual way to track progress on a project.

Recommended for: Mid-to-large sized businesses, remote working teams, any industry looking for automation workflows.

Not recommended for: Any freelancers, smaller startups with a low-budget, or teams seeking advance time tracking.

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